About the app
ABOUT THE APP
How much money are you losing to fraud?
We change that number to zero.
Eye4Fraud's powerful software allows you to accept
every single order
from anywhere in the world
with zero risk.
Too many ecommerce merchants lose thousands of dollars each month to chargebacks, declined good orders, or employees who spend *hours* on manual review.
We exist to eliminate all that — and we've done it successfully for over a decade.
HOW IT WORKS
Your customer places an order.
Our software — powered by sophisticated machine learning — instantly verifies it.
If the order is flagged as suspicious, it gets bumped to a team specialist who does a manual review.
Nearly 100% of orders are approved instantly. The rest are manually verified within hours.
We made a mistake? It's on us. We take 100% responsibility. If you shipped an order and it was fraudulent, we pay for it.
This 100% guaranteed fraud protection means that you will
capture every good order
sell internationally without risk
never pay for a chargeback again.
WHY ECOMMERCE MERCHANTS CHOOSE US
Highest approval rate. No other fraud company approves more orders, period.
Our approval rate for low-risk items: 99.7%
Our approval rate for high-risk items: 98.6%
Oldest and most established. We are one of the nation's oldest and most trusted fraud detection firms. Since 2012, we've approved $300,000,000,000+ worth of orders for 3000+ ecommerce sellers, with a retention rate of 99%.
Dedicated account manager. You will never have to create a ticket, or talk to a bot. If you have a question, or need time-sensitive help, expect a same-day response from a (human) account manager who knows you personally.
Phone orders too. We verify and approve phone orders too, with a 90%+ approval rate.
$0.00 setup in 2 minutes or less. No setup fees, no headaches, no lengthy process.
Just a single-click integration with your BigCommerce shopping cart. Give it a test drive with a 21-day free trial.
HOW PRICING WORKS
Pricing works on a percentage model: we take a small percentage of the processing total. The exact percentage depends on your item list price & sales volume.
HOW TO GET STARTED
Scroll to the top of this page and click the GET APP button.
You'll be able to install the app and complete setup immediately.
If you have any questions, reach out to sales@eye4fraud.com.
A friendly human will contact you within 2 business hours (yep, hours ... not days).
You can also reach us instantly at (844) 298-2320.
Pricing
Custom Pricing:
Custom Pricing
Information
Last Updated:
November 30, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Pricing
Custom Pricing:
Custom Pricing
Information
Last Updated:
November 30, 2023
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
Case Studies
Confidence + freed-up employees
"We sell expensive B2B products; some are $5K or more. Our previous fraud vendor's approach was 'turn everything down.' When they saw a big-ticket sale, they would reject it outright. This approach didn't keep us in business. In contrast, Eye4Fraud is not concerned about the dollar amount; they are concerned about getting the job done right. They rarely reject orders, and when they do, it's justified."
— Richard Wagner, President, InterworldHighway.com
Every good order + agents who care
"Customers enter their information very quickly. It happens very often that the security code is wrong or that the billing address is a mismatch — but that doesn't mean the order is invalid. Eye4Fraud is so confident in their technology that they'll let those orders go through … and guarantee them. Plus, they actually provide service. Any question or issue that comes up — they're on it and they take care of it."
- Meir Tsinman,VP of Ecommerce, Medical Supply Depot
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