Ecommerce insights on the go
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Reed Hartman
A holiday season wouldnât be complete without some shopping.
Whether itâs on Black Friday, Cyber Monday or throughout the holiday shopping season, millions of customers rush to get their hands on gifts for friends and loved ones. That means retailers must be ready in advance.
For ecommerce business owners and marketers, a winning holiday SEO strategy is one way to stand out.
By investing early in seasonal optimization, you can ensure good positions in SERPs ahead of the competition in order to capture more traffic and convert more sales.
So letâs make the search engine optimization (not-so-) magic happen. Hereâs how you too can optimize your holiday content and landing pages to rank higher and maximize organic traffic.
SEO is a long-term game. No matter what some âmythicalâ SEO tips suggest, you canât double organic traffic volumes overnight. But the earlier you start â the faster youâd climb to the top of search results and the more keywords youâll rank for.
If your brand is ready to optimize for holiday-specific traffic, here are the five main steps to take:
At any time of the year, ecommerce sites need to load fast and function well. Slow page loading time, missing images, glitching forms and non-intuitive navigation spike bounce rates.Â
For Google, all of these are a strong indicator of a no-good website. The algorithms rank your online store lower than your competition, even if you are otherwise excelling in digital marketing.
So before you dive into anything else, focus on optimizing your websiteâs technical performance. In particular, audit for:
Slow website loading speed on desktop and mobile devices.
Mobile-friendliness score.
Broken URLs and in-content links.
Incorrect or missing canonicals.
Website indexing issues.
Outdated and redundant website pages.
Duplicate content.
Inconsistencies or complexities in website architecture.
Orphaned pages.
Unsecured pages and page resources (no SSL certificate).
Also, look for other shortcomings in user experience. For more on how to improve performance, check out our guide on Google Core Web Vitals.
You donât have to be an SEO-pro to figure out where targeted re-optimization can make the biggest impact on site performance. You just need to use the right tools:
Googleâs PageSpeed Insights locates performance-busting issues within your website code. Analyze your homepage, along with other main product, category and content marketing pages. Then forward the recommendations to your development partner.
Googleâs Mobile-Friendly Testing Tool scores your mobile-friendliness and mobile website speed. Youâre also told what code or design elements need to be re-optimized.
WebPage Test is a free tool to measure your website load speed. You also get a score with suggestions for fixes. Again, test multiple pages.
Siteliner analyzes your website for broken links, duplicate content and number of internal/external links per page and compares your results to others.
The âIndex Coverageâ report on Google Search Console helps review any indexing errors.
Screaming Frog is a more advanced freemium tool for technical SEO audits and helps uncover deeper-level issues.
To anticipate where your holiday organic search traffic will come from in the new year, look back at last yearâs Search Terms report in Google Search Console.
This is a great start point to work out:
Which pages generated the most traffic last year during the pandemic (and likely to do so again)?
Which queries did people use to discover your products and deals?
Next, analyze data from other Channels. In particular, look for your top referral sources â affiliates, social media websites, email campaigns. Determine which channels drove you the most conversions and prioritize them for this yearâs strategy.
Lastly, both Google Analytics and Google Search Console are as helpful as they are complex. If youâre new to them, give yourself extra time to study different reports and metrics and before the holiday shopping madness kicks in.
Google Analytics allows you to view real-time information about your site. This includes how many people have visited your site, what regions your visitors live in, which of your holiday marketing tactics are driving the most traffic and much more.Â
You can also view which of your users converted into sales, your visitorsâ behavior within your pages and which pages are getting the most traffic.
To drill down the most valuable insights, try this:
Explore Reverse Goal Path report to determine which content attracted the most website visitors and triggered the highest number of conversions.
Prepare a set of custom URLs for planned ad and referral marketing campaigns to help track on-site customer behavior after they landed on your site.
Analyze data from last yearâs conversion funnels and/or set up new ones for this yearâs holiday SEO campaigns.
Unlike Google Analytics, Google Search Console is more tailored for providing you with technical website data. In short, this tool reports how search crawlers âseeâ your website and interact with it to determine its value for users.
Youâll want to make use of the following features:
Performance: Google Search Console lets you select a custom timeframe, where you can then compare total clicks, impressions, click-through rates and more.
URL Inspection: Under this tab, Google Search Console allows you to check the performance of individual pages.
Coverage: In this section, youâll receive a breakdown of all the pages on your site and their current status (valid, valid with warnings, error or excluded). This can be especially helpful for quickly identifying broken pages, as well as which of your pages your robots.txt file block or appear as ânoindex.â
You should familiarize yourself with Google Search Console to have the most up-to-date information possible regarding your site and its performance.
Keyword research is a huge part of a successful SEO strategy. Targeting irrelevant keywords or those with no purchase/product research intention translates to budget waste. Going after overly-competitive keywords that every other online store is after means low chances for success.
To create your holiday keyword plan, first look into historic data from last year. Did you see any interesting keywords that shoppers used to find you? Check the Queries report on Google Search Console from last year.
Then, you can paste some of those keywords into Google Keyword Planner for extra ideas. Ignore PPC metrics such as bid cost for now and focus on seasonal keyword volumes. Segment keyword suggestions by month to find trending keywords for the holiday season. The wrinkle is that GKP doesnât give away exact search volumes (only a range), plus their competition score is for paid search, not organic results.
So itâs best if you have extra keyword research tools in your box such as:
All of them let you see the exact monthly search volume for a keyword, get more ârelated keywordsâ auto-suggestions, plus review which domains currently rank for your target keyword (and how hard it will be to bump them).
When it comes to holiday keyword research, you have to pick your battles carefully. During the holiday season, youâd need to rank fast. So donât go after overly-competitive broach keywords such as âbuy cosmetics online.âÂ
Why? Because your business would be competing for shopper attention with carousel ad results, Amazon product listings and category pages from other national retailers.
A smarter SEO move is to go after an array of competition keywords with a purchase or product research intent.
Here are the steps to find such holiday keywords:
Pick a general high-volume keyword such as âgift ideasâ or even âchristmas gift ideas.â Thatâs a top of the funnel query a lot of people will use when casually browsing for ideas. In most cases, theyâll bounce off your website without buying anything. (Unless they are on a therapeutic shopping spree).
Zoom in one level deeper and think about your customersâ purchase intentions. Who are they shopping for this year? Create a spreadsheet column listing all the relevant âgift ideas forâŠâ
Next, think about relevant holiday gift types.
Prioritize keywords with high search volumes, low competition and high relevance to your niche.Â
Your main goal is to make a good list of long-tail keywords to fuel your evergreen content strategy and boost holiday sales.
Long-tail keywords are low search volume, highly-specific keywords that are likely to match exactly what the user is searching for.
Theyâre the actual goldmine for attracting relevant traffic with high chances of conversions on your product pages.Â
Since most of us are familiar with Google search, we rarely use those exact match keywords, unless weâre very into our product research. So people who want to say âbuy a diamond ring onlineâ are more likely to be shopping around and comparing prices among online stores, rather than those who are mid-way into their journey.
Such shoppers are more likely to be looking for more specific products such as âprincess cut 1-carat diamond ringâ or even something like âdiamond rings that look good on short fingers.âÂ
When they see a highly relevant result, they are more likely to click and perhaps even convert.
Questions are another great example of long-tail keywords. Such queries are more popular for top-to-mid-of-the-funnel shoppers seeking holiday deals. This makes them an excellent choice for content marketing resources â gift guides, video tutorials, product comparison blog posts or round-ups.
When you assess every long-tail keyword ask yourself this:
Whatâs the user intention behind it â research, consideration or purchase?
Is it relevant to my product range?
Does the search volume justify the difficulty level (low-comp/high search volume is the best combo)?
To find some interesting long-tail keywords around your main product categories, you can also use free keyword research tools such as Ubersuggest, LSI Graph and Answer the Public.
Google Trends is another excellent (and free) tool for seasonal keyword research. Use it to review the latest changes in search trends and discover emerging search queries. Plus, the real-time search volume dynamics behind them.
Click around to explore related topics and queries to discover even more long-tail keyword ideas. Then assess them using the three criteria we mentioned in the previous point and add the strongest contenders to your plan.
To increase your chances of showing up on Black Friday and Cyber Monday-related search queries, itâs important to create pages that target relevant keywords. (That youâve discovered during the previous step).Â
To find the best prices available, users will often search for keyword combinations with â[brand name] or [product] deals, discounts, promosâ.
You can research which options are trending in your product vertical using historical results from Google Trends. Depending on the industry your business is in, it may be beneficial to create a Black Friday or Cyber Monday page for each product you plan on offering at a discount.
Also, donât wait until Thanksgiving to create pages and target relevant keywords. Use an alternative strategy.
Create the pages ahead of time, then use a 302 redirect â a temporary redirect, as opposed to a permanent 301 redirect â so that the pages remain hidden until needed. This will give you ample time to optimize the pages for holiday shoppers, as well as give website crawlers time to scan the site.Â
You could even create an entire âmini-siteâ of holiday-related pages that are not visible to visitors until itâs time to start ramping up for the holiday season.
Once you create the pages, you must add them to your XML sitemap as well as your siteâs navigation. The goal of creating these new landing pages is to drive traffic from search queries that include holiday-related keywords.Â
However, you should still have a way for returning customers to access the new pages if theyâd like to see your holiday deals. By adding the new pages to your sitemap, youâre providing a roadmap for crawlers to quickly find your pages and index them.
With these two simple steps, youâre making it easier for users and crawlers alike to view and access your new holiday landing pages.
All parts of your holiday marketing strategy need to be well-aligned with one another. This will provide users with a unified experience that shows them exactly what theyâre looking for.Â
The best way to do so is to think from the top to the bottom of the funnel. Use social media to increase brand and product awareness. Leverage paid search in tandem with SEO to convert buyers in the middle of their customer journeys. Measure all your efforts carefully to understand which channels work best and prioritize them.
While Black Friday and Cyber Monday are only two days out of the year, itâs important to coordinate your paid search efforts with your SEO strategy. This way, youâll have the most cohesive omnichannel experience for your users.Â
Similar to your SEO efforts, your paid search campaign quality should be based around a mix of historic ad performance data and new keyword findings.
Apart from that, here are a few things to remember when planning a holiday PPC campaign:
Black Friday and Cyber Monday ad bidding can be brutal for your budgets. Be careful when selecting target keywords for search ads.
As holiday shopping starts early this year, run paid promo campaigns before the big days when the competition is lower.
For paid social media campaigns, match your campaign objectives to the right stage of the funnel.
Leave some ad budgets for ad experiments. Try inventory Google Ads, LinkedIn sponsored posts (if you are in B2B space) or TikTok advertising tools (if you are in B2C).
Like with SEO and paid search, you should begin planning your social media strategy for the holidays well ahead of time. First and foremost, you should determine the start and end dates of your social campaign, as well as which channels you plan on using.
From there, you should also study the social media tactics that your competition has used in the past and use the strategies that apply to your business.Â
For Facebook and Instagram, be sure to promote your brand and showcase your products, including the use of product tags and updating your catalog.
With site performance-optimized, keywords lined up, seasonal content live and paid promotions in full swing, youâre fully prepared for the holiday season. But how do you know if the grand sum of these efforts is successful?Â
Google Analytics and Google Search Console offer a variety of reports to help you identify your results. While every ecommerce business is different, there are several universal metrics worth monitoring:
New vs returning shoppers (Audience > Behavior > New vs. Returning)
Traffic channels report (Acquisition > All Traffic > Channels)
Referral report (Acquisition > All Traffic > Referrals)
Search terms report (Behavior > Site Search > Search Terms)
Ecommerce conversion reports (Conversion > Ecommerce > Overview > Shopping and Checkout Behavior)Â
These reports can break down your siteâs traffic by total visitors, click-through rate and much more.
If youâre still in the mood for a gourmet dessert after our big feast of holiday marketing tactics, shove your plate with this handful of holiday SEO tips. They are bite-sized, but wonât leave you traffic-hungry!
You already know that ecommerce product descriptions impact conversion rates. Spruce up your copy and messaging with more emotional words for holidays so that shoppers could picture how much joy your product could give them or their loved ones.Â
How do you make your copy joyful and persuasive? The Yale Attitude Change model suggests that people are more likely to respond to persuasive claims if they trust the âmessengerâ and believe in the credibility of their words.Â
In that sense, all your marketing pitches need to focus on two things:
Come from a source with the appropriate expertise/ethos, relevant to the product.
Provide solid evidence as a backup.Â
Black Friday and Cyber Monday come and go. But the original URLs stay stashed in your admin panel year-round. Instead of creating yet another duplicate page, re-use the ones from last year.
Doing so not only saves you design time but also carries some SEO benefits.Â
Instead of trying to rank a brand new page with less page authority and no backlinks, youâd be re-optimizing an already solid asset. The best part? You can repeat the trick next year to compound the benefits further.
If you plan to change the URL structure from /black-friday-2019/ to /black-friday/, set up a 301 redirect.
With the rise of ecommerce, itâs easy to forget about the local crowd your brick-and-mortar location can serve, too. While most holiday shoppers plan to prioritize online channels, some will also shop in-store.Â
Convert local online traffic into online visits by:
Updating and optimizing your Google My Business profile.
Creating local content marketing resources.
Acquiring press coverage from community publishers.
Advertising alternative delivery options â BOPIS, curbside pick-ups.
Regularly update your inventory levels to get included in the line-up of ânearbyâ filter results on Google Shopping.
SEO is tricky for ecommerce websites, especially the smaller, local businesses.
To increase your odds of climbing to the top of SERPs, prioritize keyword research. Go after long-tail keywords that bigger competitors have missed. Capture top-of-the-funnel prospects with inspiring, educational and oh-so-jolly content that helps them make their best choices. Create Black Friday and Cyber Monday landing pages ahead of time and optimize them around a custom mix of keywords, sources from historical trends and new industry developments.
Keep your SEO team efforts working in tandem with other marketing tactics and youâll be golden during this yearâs holiday season.
Reed Hartman is a Content Marketing Manager at BigCommerce, where he uses his years of research, writing and marketing experience to help inform and educate business owners on all things ecommerce.