AfterShip Tracking is a post-purchase platform used by Gymshark, KylieSkin, and eBay. It offers branded shipment tracking and notifications that drive more sales and a better customer experience. The real-time shipment tracking and notifications help companies increase revenue and build brand loyalty. AfterShip's network of 980+ global couriers makes it a perfect solution for multi-national organizations. Our clients see up to 25% of revenue generated via tracking pages and notifications.
The insightful portal helps companies decrease shipping costs and optimize delivery times. Our clients have seen an 85% decrease in shipment times and a 55-point increase in NPS scores after implementing AfterShip as their post-purchase solution.
The AfterShip admin portal is now available in German, French, Spanish, and Italian.
FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.
Preferred
FREE Trial for 14 days. Monthly plans - Essential: $11/100 shipments, Pro: $119/2,000 shipments, Premium: $239/2,000 shipments. Contact us for Enterprise plans.
Preferred
Simplify shipment tracking and improve post-purchase customer experience
Get end-to-end order visibility in one place
Get unified tracking updates from 980+ couriers like UPS, USPS, DHL, FedEx, TNT, BlueDart, China Post, and more
View the delivery statuses of all your orders easily on a centralized dashboard
Resolve tickets faster with an advanced search, filter, and sort-by option
Enhance visibility and save time finding the required shipments by sorting them by order title, the last event, first created, order date, and pickup date
Auto-correct wrong carrier info to get faster tracking updates
Bulk track 30 shipments in one go to save time and efforts
Keep customers informed with proactive order updates
Facilitate one-click order tracking for customers anywhere on your website with the "AfterShip Track" button
Insert AfterShip's tracking link to your Shopify store's order confirmation and order history pages
Send customers SMS, Email, and Facebook messenger delivery notifications
Activate notifications for 7 key delivery checkpoints such as Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
Auto-send multilingual email updates for different delivery checkpoints for a delightful customer experience
Schedule delivery SMS based on the buyer's timezone
Configure automated delivery notifications workflows to auto-alert customers when the order status changes
Send shipping notifications from your email address
Customize messages to include your logo, URL, and product recommendations
Boost customer engagement with branded communication
Redirect customers to a branded tracking page to check the progress of their order by entering the order or tracking number.
Attract customer attention and upsell with targeted AI-driven product recommendations and product promotion banners
Set up a custom domain to display the tracking information
Give SSL certificate to users with a verified custom domain
Secure packages with AfterShip Protection
Protect your packages from loss, damage, and porch piracy with AfterShip Protection, powered by InsureShield shipping insurance.
Quick claims approval
High % of claims paid quickly
Coverage for loss, damage, and porch piracy
Protection up to the total value of goods
Estimate loss recovery with an ROI calculator
Allow customers to opt-in or out of shipment coverage at checkout
24/7 resolution status visibility
Carrier integration made easy
AfterShip connects you with 980+ couriers worldwide
Including UPS, DHL, USPS, China Post (ePacket), and China EMS
Standardized layout of tracking results received from different carriers
Auto-correct wrong carrier info to get faster tracking updates
Delivery date prediction
Set up a promised delivery date for different delivery methods to set clear delivery expectations for your shipments and tracking updates.
Send timely notifications for revised or missed EDDs
Save time and effort significantly with predefined email templates
Analyze & take action
Get powerful insights on shipments, delivery rate, carriers' transit time, notifications, tracking pages, and customer feedback
Filter data by date, shipment type, devices, location, visits, and more
AfterShip helped Harry’s to market faster by obtaining carrier data in one centralised place
AfterShip has helped Harry's to flourish in the market by obtaining carrier data at one centralised location. And since AfterShip handles integration with the carrier network, Harry's did not have to depend on other internal development and technological resources as they continued to expand and grow their e-commerce activities.
How Wish optimised the post-purchase experience with AfterShip?
Since using AfterShip, the team at Wish is able to better optimize their shipping performance and provide better shipping times to their customers. They know about their shipping performance and they can reward the ones who are taking shipping seriously.
Start your trial today