About the app

Klevu is a leading provider of AI product discovery software that enables personalized search, merchandising, and product recommendations for enterprise retailers that just work. In today's ecommerce landscape, leveraging cutting-edge AI isn't an option; it's a necessity. With Klevu, retailers can achieve conversion rates comparable to Amazon, with many Klevu clients achieving up to 8% site-wide and 16% search conversion rates.

Is your BigCommerce search engine showing the right results all the time? Maximize your BigCommerce conversion potential with Klevu's AI search. Become a confident mind reader at scale and understand your customer's needs before they do. Deliver precisely what your customers are searching for and increase your search-led conversions by up to 52%.

AI Category Merchandising

Are you optimizing your BigCommerce merchandising strategies to maximize conversion rate? Get super-speed agility with Klevu AI to manage your BigCommerce category pages more efficiently than ever. Take manual control or activate AI optimization, confirm your winning strategy through A/B testing, and increase your click-through rates by up to 2x.

AI Product Recommendations

How do your BigCommerce product recommendations impact your conversions? Measure the impact of your recommendation strategies to create BigCommerce shopping experiences that convert. Make shoppers fall in love with your AI-empowered product recommendations and drive your revenue growth by up to 6%.

Segmentation & Personalization

Klevu has a deep integration with Klaviyo which uses Klaviyo Segments to personalize product recommendation banners on your website. It also sends shopper-specific search data to Klaviyo you can use in emails, SMS, and building segments by intent topic.

Multi Storefront Compatible

Elevate your ecommerce strategy with Klevu's compatibility for BigCommerce Multi-Storefront. Manage multiple branded storefronts, optimize product discovery, and scale your business with BigCommerce and Klevu.Easily integrate with your BigCommerce store.

Easy Integration

Connect Klevu AI-powered search & product discovery platform with your BigCommerce store easily with the BigCommerce app. Or build your custom integration using our SDKs and APIs.

"As ecommerce continues to grow and change at a rapid pace, it is critical that retailers leverage AI to optimize their websites, increase conversion rates and provide a superior customer experience. That's why I'm thrilled to announce Klevu's Elite tier partnership with BigCommerce," says Meghan Stabler, SVP of Marketing at BigCommerce.

"BigCommerce customers that use Klevu can benefit from shared algorithms across search functionalities, listing pages, and product recommendations, whilst upholding ease-to-use at the same time. This enables a personalized user journey, transforming retail experiences from transactional to relational. Our technologies also both uphold MACH certification, ensuring that the technology we provide is built to be open and flexible. But it's not just about what each platform can do—it's about what we can do better together, for the benefit of our shared customers."

Data Indexing

Flexible data indexing through the app or API. Unlock unparalleled flexibility with Klevu indexing choices. Choose to manage and update your product data through the BigCommerce app, a product feed, or an API. Ensure accurate, up-to-date information across your sales channels.

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Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$599/mo.

App Details

Partner Tier:

Elite

Elite

Information

Last Updated:

December 6, 2023

Compatible with:

Documentation:

Installation GuideUser Guide
Contact Partner

Pricing

Free Trial:

14 days

Upfront Fee:

$0

Recurring Fee:

$599/mo.

App Details

Partner Tier:

Elite

Elite

Information

Last Updated:

December 6, 2023

Compatible with:

Documentation:

Installation GuideUser Guide
Contact Partner

App Features

Machine Learning Technology

Reach the next level of productivity with machine learning

Automate what you couldn't before. Our state-of-the-art ecommerce AI software is self-taught and can learn and continuously adapt to changes in your customer's behavior.

Natural Language Processing Technology

Make your customers feel deeply understood, curious and delighted, at scale

NLP is at the core of Klevu. Using NLP, Klevu can identify nuances of spoken or typed language to identify shopper intent to search all available product data and return only relevant results.

Personalization Engine

Captivate shoppers with truly personal experiences every time

Klevu AI ecommerce personalization engine utilizes all Klevu AI algorithms with an added layer of personalization, helping shoppers to notice exactly what they are looking for. Like magic, it allows merchants to provide personalized experiences to new or returning shoppers without complicated segments or manual processes.

Security & Cloud Infrastructure

Secure, scalable, reliable cloud infrastructure

Data security, scalability, and reliability are built into the Klevu search & product discovery platform, from our technical architecture to our everyday business operations.

Headless Architecture

Headless, API-first, microservices for better search & product discovery. Enrich your headless commerce experience and accelerate with greater flexibility, better performance, and omnichannel publishing.

Case Studies

Bulk Candy Store

Replatform from Magento to BigCommerce. Bulk Candy Store chose to keep Klevu as their product discovery tool when they reevaluated their tech stack. 74% increase in conversion on category pages. 60% increase in session value. 2.7x revenue from search vs non-search revenue.

Read their story

Sarah Raven

The Sarah Raven ecommerce site had been on the same proprietary SAAS platform for around 7 years. To keep up with needs and expectations of a more digitally savvy customer, Sarah Raven recently went through a re-platforming process. As part of this they were looking to improve their site search as they have a uique product catalogue. Klevu was implemented for both products and for their advice pages. For Sarah Raven this resulted in higher conversions and increased spend per transaction with the usual impact on revenue from the seasonal decrease in site visitors was minimised.

52% increase in revenue from search

57% transactions from search increase

5.4% per session value from search increase

Read their story

Customer Reviews

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